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Accessibility

Everyone is welcome. Coming with a wheelchair, a mobility issue, or some other limitation? Find the necessary information for a care-free visit here.

Access to our locations

Most of the museum buildings are protected monuments. As a result, it is not always possible to alter them to meet the physical requirements of all our visitors. The following summary outlines the access possibilities and difficulties at our museum locations. The individual museum pages also give more information about what is and is not possible.

Accessible locations

The Groeninge Museum, Gezelle Museum, Church of Our Lady, Church of Our Lady of the Pottery, the pharmacy of St. John's Hospital and the City Hall are all accessible for wheelchair users. Our personnel will be happy to assist you during your visit.

The Church of Our Lady Museum contains the ‘Madonna and Child’ by Michelangelo. Thanks to a new digital touch replica with a 3D printed version of the sculpture, it is possible for (visually impaired) visitors to discover this masterpiece and the altar on which it stands and to feel the coldness of the Carrara marble.

Less accessible locations

The Liberty of Bruges is reached via three steps. The aldermen’s hall is on the first floor. The Museum of Folk Life and the St. John’s Hospital are largely accessible for visitors with a physical limitation, with the exception of the exhibition room on the first floor, which has no wheelchair access.

The Belfry, Gruuthuse Museum and Sint-Janshuis Mill can only be reached via steps and are therefore less suitable for visitors with a physical limitation. The steep stairs in the Sint-Janshuis Mill and the Belfry also make these locations less suitable for visitors with a visual limitation and an assistance dog.

The Gruuthuse Museum is spread over three floors of a historic monument. There are also level differences between the rooms on each floor. This can form a challenge for visually impaired visitors. For this reason, we recommend that blind or poorly sighted visitors should be accompanied by someone who can assist them.
In the museum, you can request an audio guide with an audio tour that contains descriptions of the exhibits for visually impaired visitors. The museum also offers tours in Flemish sign language and International Sign (IS) for visitors with a hearing impairment. You can find more information here.

Reduction with European Disability Card

Visitors with a disability benefit from the reduced rate upon presentation of a European Disability Card

Assistants and assistance dogs

An assistant of a visitor with a limitation who is unable to visit the museum on their own, is admitted free of charge.

Registered assistance dogs are allowed access at all Musea Brugge locations. Are you bringing your assistance dog? Please let us know in advance via musea.reservatie@brugge.be.

Please note, however, that household pets are not allowed.

Book a wheelchair

At the Groeninge Museum, we provide wheelchairs to make your visit as comfortable as possible. Please note that the wheelchair is a push wheelchair and can therefore only be used with an assistant.

Simply book a wheelchair for the Groeninge Museum via the button below. Select the preferred date and time of your visit. Don't forget to book your entrance ticket to the museum as well.

We will keep the wheelchair reserved for you for half a day. Do you no longer wish to use the wheelchair? Please send an email to musea.reservatie@brugge.be in good time so we can cancel it for you.

Book a wheelchair in Groeninge Museum


Info and contact

Monday to Friday from 9.00 a.m. to 12.30 p.m. and from 1.30 p.m. to 4 p.m.

Frequently asked questions