Accessibility

With a physical impairment

The Gruuthusemuseum is a three-storey historical monument without elevator. There are small level differences between the rooms. Therefore, the museum is less suitable for visitors with a physical impairment.

With a visual impairment

Visually impaired visitors and assistance dogs can also experience difficulties. We recommend that blind and visually impaired people come with an accompanying person. The square in front of the museum is laid out in cobbles, but a comfort strip has been laid out around it. On the site you will find a tactile plan to help you find your way.

From the bus stop Onze-Lieve-Vrouwekerk, follow the guide line in front of the bus stop until you reach the wall of the church grounds. Turn left. After about 40 metres, the wall will stop and you will reach the entrance to the Gruuthuse site on your right. You need to cross the path for further guidance at the edge of the mosaic tiles on the left-hand side of the path. If you follow the path further, you will reach the corner of the sanitary building. Opposite the path on the right is the entrance to the reception pavilion where the ticket office is located.

In the pavilion, guide lines lead from the right of the door directly to the ticket office. To reach the museum, you can follow the accessible and flat path around the square up to the entrance steps of the museum.

In the museum you can ask for an audioguide with descriptive texts, made especially for visitors with visual impairments. In the museum, several 'feel points' are integrated. Real materials or replicas that you can touch clarify the story behind the work of art or the room.

With a hearing impairment

The museum pavilion is equipped with an audio induction loop. In het museum you make use of a tablet showing the tour in International Sign Language.